Privacy Policy

Who We Are

Aurelle Curated Travel (“Aurelle,” “we,” “us,” or “our”) is a luxury travel advisory operating at aurelle.travel. We specialize in curating extraordinary journeys across 137+ destinations worldwide.

Aurelle operates as an independent travel advisor under the host agency Fora Travel. Fora Travel provides our booking infrastructure, supplier relationships, and payment processing platform. This means that when you book through Aurelle, your booking data is processed through Fora Travel's secure systems.

This Privacy Policy explains how we — and where applicable, Fora Travel — collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Travel preferences and past travel history
• Passport details and travel document information (when necessary for bookings)
• Dietary requirements, accessibility needs, and health information relevant to travel
• Payment and billing information
• Anniversary dates, special occasions, and personal preferences

Automatically Collected Information

When you visit aurelle.travel, we may automatically collect:

• Browser type, device information, and operating system
• IP address and approximate location
• Pages visited, time spent, and navigation patterns
• Referring website or search terms

How We Use Your Information

We use the information we collect to:

• Curate and arrange your travel experiences
• Communicate with you about your journey planning
• Process bookings and payments through our host agency, Fora Travel
• Coordinate with hotels, airlines, and experience providers on your behalf
• Send relevant travel recommendations and seasonal offers (with your consent)
• Improve our website and services
• Comply with legal and regulatory requirements

Data Sharing with Fora Travel

As our host agency, Fora Travel receives certain personal information necessary to process and fulfill your travel bookings. This includes:

• Your name, contact details, and travel dates
• Passport and travel document information required for bookings
• Payment and billing details for processing transactions
• Special requests, dietary needs, and accessibility requirements communicated to suppliers
• Booking history and itinerary details

Fora Travel processes this information to facilitate bookings with hotels, airlines, tour operators, and other travel suppliers. All payment processing is handled through Fora Travel's secure platform.

Fora Travel maintains its own privacy practices and data protection measures. We encourage you to review Fora Travel's Privacy Policy for details on how they handle your data.

Other Third-Party Sharing

Beyond Fora Travel, we may share your information with:

• Travel suppliers— Hotels, airlines, transfer companies, and experience providers directly involved in your itinerary
• Analytics providers— Such as Google Analytics, to understand website usage (anonymized where possible)
• Affiliate partners— When you book through third-party platforms linked from our site (e.g., GetYourGuide), those platforms have their own privacy policies
• Legal compliance — When required by law, regulation, or legal process

We do not sell your personal information to third parties.

Payment Processing

All payment transactions are processed through Fora Travel's secure payment platform. Aurelle does not directly store credit card numbers or banking details on our website or servers. Payment information is transmitted directly to Fora Travel's PCI-compliant processing systems. For questions about payment security, please refer to Fora Travel's privacy and security policies.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Booking and transaction records are retained as required by applicable tax and legal requirements
• Communication records are retained for the duration of our advisory relationship
• Website analytics data is retained in anonymized form
• Marketing preferences are retained until you withdraw consent

Booking data processed through Fora Travel is retained in accordance with Fora's data retention policies, which retain personal information for the period necessary to fulfill the purposes described in their privacy policy, comply with legal obligations, resolve disputes, and enforce agreements. Upon request, we will work with Fora Travel to delete your data in accordance with applicable law. You may also contact Fora directly at privacy@foratravel.com.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at privacy@aurelle.travel. For data held by Fora Travel, we will coordinate with them to fulfill your request.

Cookies

Our website uses cookies to enhance your browsing experience. We categorize cookies as follows:

• Necessary cookies — Required for site functionality and cannot be disabled
• Analytics cookies — Help us understand how visitors use our site
• Marketing cookies — Used to deliver relevant content and measure campaign effectiveness

You can manage your cookie preferences through our consent banner or your browser settings. Disabling certain cookies may affect website functionality.

International Transfers

Your information may be transferred to and processed in countries other than your own, including the United States where Fora Travel is based. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.